Privacy Policy, Terms & Conditions

Frankston Student Accommodation

Frankston Student Accommodation is an independent student information and accommodation directory focused on Frankston and surrounding areas.

The website may provide information about student accommodation, education providers, local areas, transport, student life and other topics that may be useful to students considering studying or living in the area.

We may also link to or feature third-party accommodation providers, universities, education providers, listing platforms and other external services.

Your privacy

We respect the privacy of people who visit and use this website and aim to handle personal information responsibly.

The information we collect depends on how you interact with the website. Simply browsing the site does not necessarily require you to directly provide personal information to us.

If you contact us, submit an enquiry or otherwise provide information through the website, we may collect the information necessary to respond to or process that interaction.

Information you provide and website data

Information you provide

Depending on the features available on the website, we may receive information such as:

• Your name
• Your email address
• Your phone number
• Information included in an enquiry or message
• Accommodation preferences or requirements you choose to provide
• Other information you voluntarily submit to us

Technical and usage information

The website and services used to operate it may also collect technical information such as browser type, device type, IP address, referring pages, pages viewed and general website usage information.

How information may be used

Information may be used to:

• Respond to enquiries
• Operate and maintain the website
• Improve our guides, directory and website experience
• Understand how visitors use the website
• Prevent misuse, spam or security issues
• Comply with applicable legal obligations

When information may be shared

We may use third-party service providers to operate, maintain, secure, analyse or improve the website.

Information may be processed by providers involved in areas such as website hosting, analytics, forms, security, email or other website functionality.

We may also disclose information where required or authorised by law.

We do not intend to sell personal information as a standalone product.

Cookies and website technologies

This website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage and improve performance.

Third-party services integrated into the website may also set or use cookies according to their own policies.

You can generally control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

FSA provides information, not accommodation guarantees

Frankston Student Accommodation may feature, discuss or link to accommodation options available from independent third-party providers and platforms.

Unless expressly stated otherwise, FSA is not the owner, landlord, property manager, booking agent or operator of accommodation featured in the directory.

Accommodation availability can change quickly. A property or provider appearing on this website does not mean that a room is currently available.

Students should confirm important information directly with the relevant provider before making a decision, including:

• Current room or property availability
• Pricing and payment requirements
• Bond or deposit requirements
• Utilities and other inclusions
• Room and property features
• Location and transport requirements
• Accommodation or tenancy terms
• House rules and other conditions

External providers and platforms

This website may contain links to third-party websites and services, including accommodation providers, universities, education providers, Flatmates.com.au, Airbnb, transport services and other external resources.

External websites are operated independently from FSA. We do not control their content, availability, security, privacy practices, prices, listings or terms.

A link to a third-party website does not automatically constitute an endorsement or guarantee of that third party, its services or the accuracy of information appearing on its website.

When you leave FSA and use an external website, that website's own terms, privacy policy and other conditions may apply.

Reviews and editorial content

FSA may publish guides that discuss accommodation providers, local services or other student resources. We may also quote, reference or summarise publicly available reviews where appropriate.

Third-party reviews reflect the opinions and experiences of their individual authors. They do not necessarily represent the views of FSA, and another person's experience may be different from yours.

Editorial descriptions such as a “top pick” or similar recommendation represent the assessment or editorial selection described in the relevant article. They should not be interpreted as a guarantee that a provider will be the best or most suitable option for every student.

Review ratings, availability and other information can change over time. Where a guide refers to information from a particular year or period, it should be understood in that context.

Information can change

We aim to provide useful and reasonably accurate information, but accommodation, education, transport, pricing, availability, services, facilities and other information can change without notice.

We do not guarantee that every piece of information on the website will always be complete, current or error-free.

Important information should be verified directly with the relevant accommodation provider, university, education provider, government authority, transport provider or other official source.

Information is provided for general purposes

Content on Frankston Student Accommodation is provided for general informational purposes.

Nothing on the website is intended to constitute legal, financial or other professional advice.

Users are responsible for considering their own circumstances and obtaining appropriate independent advice where necessary.

Use of the website

To the maximum extent permitted by law, FSA does not accept responsibility for loss or damage arising solely from reliance on website information, third-party content, external websites or dealings between users and independent third-party providers.

FSA does not guarantee the availability, quality, safety, suitability or performance of accommodation or services supplied by independent third parties.

Nothing in these terms is intended to exclude, restrict or modify any right, guarantee, remedy or liability that cannot lawfully be excluded under applicable Australian law.

Website content

Unless otherwise indicated, original written content, website design elements and FSA branding on this website are owned by or licensed for use by Frankston Student Accommodation.

Third-party names, logos, trademarks, photographs and other materials remain the property of their respective owners where applicable.

You may view and use the website for ordinary personal purposes. You must not reproduce substantial original FSA content for commercial use without permission unless permitted by law.

Using the website

You must not knowingly use this website in a way that is unlawful, fraudulent, harmful, disruptive or intended to compromise the website or other users.

This includes attempting to interfere with website security, submit malicious code, misuse forms or impersonate another person.

Protecting information

Reasonable steps may be taken to protect information held through the website from unauthorised access, misuse or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, website administration, record keeping, security or legal requirements.

Questions about your information

If you have contacted FSA and would like to ask about personal information you have provided, request a correction, or raise a privacy concern, you can contact us using the contact details published on this website.

We may need to verify your identity before providing access to or changing personal information.

Updates to this page

We may update this Privacy Policy and Terms & Conditions from time to time to reflect changes to the website, our practices or applicable requirements.

The latest version will be published on this page and the “Last updated” date may be changed accordingly.

Applicable law

These terms are governed by the laws applicable in Victoria, Australia. Subject to any rights that cannot lawfully be excluded, disputes relating to these terms or use of the website will be subject to the jurisdiction of the courts and tribunals applicable in Victoria.